To that end, we have spent some time reviewing our options around the delivery of our grounds maintenance service. One of those was that we bring this service in-house.

There’s a number of reasons why we want to do this:

• the feedback from our repairs consultation last year was that you prefer when our in-house team deliver services, rather than a contractor
• we retain greater control over the quality and delivery
• the quality of this service has a large impact on you and the communities in which you live

Our Board have now approved the proposal of us bringing this in-house. We have now informed idverde that we will begin delivering the service in-house from February 2024.

We look forward to improving this service for you and will provide further updates over the coming months.

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